FAQ

Frequently asked questions

How long have you been in business?

I’ve been selling through this store since about 2001..  I have been a member of the arcade and retro community for much longer than that. You can reach me on Discord, AtariAge, Facebook and many other places usually I go by arcadeshopper ..

Do you have coupons or sales?

No, I charge only enough to keep the business running. These products are priced below average market for the most part with only minor markups to cover my expenses and time assembling and mailing out the products.  To have a sale, I’d have to mark the entire store up that percentage first, why would I?

XXX is out of stock!

I don’t always have time to keep stock levels for everything in the store up to date . (thousands of items now!) So please, if you need something and it shows out of stock; or it isn’t in the store; ASK  I probably have it or am getting a shipment in soon.

Why do you only accept Paypal Friends and Family for PayPal payments?

I have had too many fraudulent charge backs and issues with people getting their money back when they received their products with PayPal goods and services payments. If you aren’t comfortable using PayPal friends and family then by all means use a credit card to make your purchase or use an alternative payment system, I support many!  Also PayPal’s rules and policy are impossible to keep up with when it comes to pre-ordered items.